I had someone ask me if the studies about accidents, such as by Croft and Freeman, are useful to cite in demand letters or reports from treating doctors. My response: no. Here is more of my response:
The adjusters are familiar with those studies, but they don’t really have an effect on the case. Adjusters have been trained that these studies are nonsense. The Croft and Freeman studies are good, but they are not convincing to the adjuster. I think that by including them you may be tipping off a new adjuster to the fact that it is a MIST case. (Believe it or not, some new adjusters don't know they are supposed to report MIST cases to a supervisor and they handle the claim like any other claim.) And, experienced adjusters are just not going to care. Its sad, but scientific literature doesn’t mean much these days.
Don't waste your time, energy or money adding this to your demand. It is not going to change the amount of the offer.
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